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1 month ago
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CUSTOMERS are up successful arms aft a fashionable car dealership abruptly closed its doors temporarily.
However, The Car Group successful Bury, Greater Manchester has assured punters that the concern is “not going anywhere”.
The Car Group
The Car GroupThe fashionable section concern closed its doors connected November 5 owed to an “internal operational issue”, The Oldham Times reported.
Raza Habib, manager astatine The Car Group, clarified: “We are not going bust, I privation to marque that precise clear.
“We person not gone into liquidation.
“We are moving hard to get things backmost up and moving again soon.”
Locals began to speculate that the business was shutting up store pursuing claims that “stock has been cleared out”.
However, Raza assured customers that this was owed to a customary banal take.
Local Paul Levin claims helium had a “frustrating” acquisition with the dealership aft buying a motor from them for his daughter-in-law successful March this year.
According to Paul, the Whitefield antheral was past slapped with a £18,000 repair measure 4 months later.
“She paid astir £29,000 for a Land Rover that had 33,000 miles connected the clock. I was driving it to Nottingham, wherever I live, and it began pouring with smoke,” helium alleged.
“A constabulary serviceman saw it and advised maine to get it looked astatine immediately. I took it to a adjacent specializer who advised that it needed a caller engine, among respective different things.
“I spoke to The Car Group who told maine they could find a cheaper motor and that’s erstwhile alarm bells started ringing for me.
“I had to wage for the diagnostic checks earlier they [The Car Group] agreed to travel and cod it and offered america different car successful the meantime.”
Paul past claimed helium faced months of issues to recoup his wealth and slammed the “slow process” to get his money back.
He continued: “After 3 months, 7 hours of calls and 3 visits, I managed to unwind the concern statement and get my daughter-in-law’s deposit paid back.
“Everything conscionable felt unusual from the commencement to the end. I consciousness atrocious for radical who whitethorn person the wool pulled implicit their eyes.”
The Car Group is inactive listed arsenic progressive connected the government’s Companies House and is an appointed typical of Ingeni Services Group Limited.
Sarah Sykes and her hubby Richard, from Halifax, besides reportedly ran into problems with the dealership.
According to the couple, they are owed much than £4,000 aft they part-exchanged their conveyance astatine The Car Group.
Sarah said: “The full happening has been a shambles.
“We were told the car had been serviced but it hadn’t. There were problems with a faulty light, aerial filters, lipid and coolant, a leaking radiator and each the tyres request replacing.
We are moving hard to get things backmost up and moving again soon
Raza Habib“When I complained, they repaired it but we are inactive having issues with the car truthful it was booked backmost successful for time [November 8] but they cancelled the appointment.
She added: “We were told it would instrumentality 5 to 10 moving days for the wealth to spell into the slope but inactive haven’t had it. I kept calling and couldn’t get through.
“I was yet told that the accounts idiosyncratic was disconnected sick. They person been a nightmare to get successful touch.
“We person been passed from pillar to station and are being fobbed off.
“I rang again connected Monday and was told it was closed temporarily. They person said that they volition wage america but they don’t cognize when.
“I person reported it to Trading Standards but the deficiency of connection is worrying.”
The dealership has besides attracted a fig of affirmative reviews from punters.
“Having spent a batch of clip looking for my caller conveyance I was enactment successful interaction with Hamidreza astatine the car group,” 1 wrote.
“From the 2nd we spoke I was alert I had recovered to close car. From commencement to finish, a precise nonrecreational gent and atmosphere.
“Huge alleviation to find the close car and superb lawsuit services.
100% would recommend!”
In a statement, Raza told The Bury Times helium is hoping to reopen the store arsenic soon arsenic possible.
“We are making it our precedence to get clasp of customers who have cars with america and to marque things right,” helium said.
“We person sorted it [IT] and person a dedicated email code for customers who are having issues to get successful touch.”
The Sun Online has reached retired to The Car Group for comment.
The Car Group
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